Intake & Care Coordination Specialist

Wingspan Care Group; Lorain (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and Rx plans

Zero-cost health option

Wellness program

Generous PTO

100% parental leave

MSW tuition reduction at Case Western

403(b) retirement plan (with match)

Pet insurance

Life & long-term disability insurance

Employee Assistance Program

Continuing education support

Ancillary benefits (dental, vision, ?,

Job summary

Wingspan Care Group in Lorain, OH, is seeking an Admissions Coordinator to oversee Bellefaire JCB CME Intake operations and connect referrals to Wingspan’s CME services through the OhioRISE Initiative. The role reports to the Director of Lorain CME and focuses on smooth referral processing, care coordination, and interagency collaboration.

Ideal candidates bring at least 3 years in Patient Care or Mental Health, with strong organizational skills, client-focused communication, and ability to

Qualifications

• Minimum High School Diploma with 3 years’ experience.
• Strong clinical skills in systemic family therapy, crisis intervention, and substance abuse therapy.
• Excellent interpersonal and professional communication.
• Ability to work in a team and maintain confidentiality.

Responsibilities

• Create a welcoming, professional atmosphere in the office.
• Maintain client files per licensing and accreditation rules.
• Outreach to clients/families to engage in Care Coordination.
• Document all communications in the client chart.
• Schedule caseload and manage high priority cases.
• Represent the Agency with partner organizations.

Skills

Crisis intervention

Systemic family therapy

Family education

Behavioral interventions

Substance abuse therapy

Interpersonal communication

Professional & ethical conduct

Collaboration & teamwork

Problem-solving & decision-making

Education

Bachelor’s Degree preferred

High School Diploma with 3 years experience

Job description

Wingspan Care Group in Lorain, OH, is seeking an Admissions Coordinator to oversee Bellefaire JCB CME Intake operations and connect referrals to Wingspan’s CME services through the OhioRISE Initiative. The role reports to the Director of Lorain CME and focuses on smooth referral processing, care coordination, and interagency collaboration.

Ideal candidates bring at least 3 years in Patient Care or Mental Health, with strong organizational skills, client-focused communication, and ability to