Intake & Care Coordination Lead

Integrated Services for Behavioral Health; Athens (OH); On-site; USD 52,609 - 63,282; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

401(k) with employer match

EAP

Job summary

Integrated Services for Behavioral Health (ISBH) is seeking a Development and Intake Supervisor for the Southeast and Central Ohio region. The role leads intake operations and workforce support for the OhioRISE program, aiming to improve processes and linkage to care for youth and families.

The successful candidate will supervise Referral Specialists, manage onboarding documentation, and ensure compliance with HIPAA and program guidelines.

Qualifications

• Three years of experience providing coordinated supportive services or care coordination in a behavioral health setting is required.
• Previous supervisory experience is preferred.
• Experience working with multi-system youth or individuals with autism and/or developmental disabilities is preferred.
• Experience using Electronic Health Record (EHR) systems is required.
• Valid driver’s license and the ability to operate a motor vehicle are required.

Responsibilities

• Supervise and coordinate the activities of Referral Specialists and the OhioRISE Development Coordinator.
• Oversee OhioRISE care coordination intake and referral processes to ensure timely linkage to care.
• Analyze reports and metrics to identify trends and optimize workflows.
• Maintain onboarding activities and documentation for audits and compliance.
• Ensure training documentation and reporting for audits and oversight.
• Support professional development planning and logistics for the team.

Skills

Coordination

Supervisory experience

Strong communication

Organizational skills

Driver's license

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Electronic Health Record (EHR) systems

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Integrated Services for Behavioral Health (ISBH) is seeking a Development and Intake Supervisor for the Southeast and Central Ohio region. The role leads intake operations and workforce support for the OhioRISE program, aiming to improve processes and linkage to care for youth and families.

The successful candidate will supervise Referral Specialists, manage onboarding documentation, and ensure compliance with HIPAA and program guidelines.