Intake & Care Coordination Specialist

BestHHP; Hayward, Northern (CA, KY); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

PTO

Wellness days

Paid sick days

Bereavement leave

Skills training

Company events

Referral bonus

401(k) match

Health insurance

FSA

Job summary

Best Home Health Providers Inc. is seeking an Intake Coordinator to be the first contact for patients, families and referral partners, coordinating care and verifying coverage to ensure smooth transitions from hospital to home. This non-exempt, hourly role supports a supportive, family-oriented atmosphere.

You will be organized, people-focused, and passionate about helping patients receive the care they need, while contributing to a high-quality home health experience with teamwork and empathy.

Qualifications

• High school diploma required; medical admin experience preferred.
• Strong written and verbal communication skills.
• Reliable vehicle and valid driver's license.
• Excellent organization and multitasking abilities.
• Friendly, professional demeanor; ability to build patient/family relationships.

Responsibilities

• Evaluate referred patients and gather required documentation.
• Verify insurance coverage and obtain prior authorizations.
• Coordinate with discharge planners, case managers and clinical teams.
• Interview patients and families to assess home care needs.
• Complete and maintain referral records and intake documentation.
• Act as liaison between the organization, hospitals and insurers.
• Track referral data and inform leadership of delays in care.
• Perform other duties as required for patient services.

Skills

Strong written and verbal comms

Organizational skills

Relationship-building

Customer service

Reliability and punctuality

Education

High school diploma

Tools

Microsoft Office

Job description

Best Home Health Providers Inc. is seeking an Intake Coordinator to be the first contact for patients, families and referral partners, coordinating care and verifying coverage to ensure smooth transitions from hospital to home. This non-exempt, hourly role supports a supportive, family-oriented atmosphere.

You will be organized, people-focused, and passionate about helping patients receive the care they need, while contributing to a high-quality home health experience with teamwork and empathy.