Intake Attorney - Fast-Paced Personal Injury Vetting

Quintessa Marketing; Oklahoma; On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Quintessa Marketing is seeking an experienced Intake Attorney to support a high-volume personal injury intake operation. This role blends legal judgment with intake processes, quality control, and client service to evaluate cases before they are signed and handed to law firm partners.

The ideal candidate understands personal injury law, can quickly identify strong cases and potential issues, and thrives in a fast-paced, data-driven environment.

Qualifications

• Active license to practice law in at least one U.S. jurisdiction and in good standing.
• Personal injury experience strongly preferred, especially plaintiff-side motor vehicle cases.
• Strong understanding of liability, insurance coverage, bodily injury claims, damages, and case valuation fundamentals.
• Experience with personal injury intake, pre-litigation, case management, or claims evaluation is highly desirable.
• Ability to analyze facts quickly and make confident, defensible decisions.
• Strong written and verbal communication skills.
• Comfortable working in a high-volume, metrics-driven environment.
• Highly organized with strong attention to detail.
• Able to balance legal risk with operational efficiency.
• Comfortable working cross-functionally with attorneys and non-attorneys.

Responsibilities

• Review potential personal injury cases to determine whether they meet established legal and client-specific criteria.
• Evaluate liability, damages, causation, insurance coverage, statute of limitations, treatment history, and other factors affecting case viability.
• Identify potential red flags or additional information required before a case should move forward.
• Make timely decisions regarding whether potential cases should be approved, declined, or escalated for further review.
• Assist with complex or unusual fact patterns that require attorney-level judgment.
• Serve as an accessible legal resource for intake agents, managers, and leadership.
• Provide real-time guidance when intake representatives encounter questions regarding liability, coverage, damages, jurisdiction, or case qualification.
• Help intake agents understand the reasoning behind legal decisions so the team continuously improves its ability to identify quality cases.
• Develop clear guidelines for common scenarios so decisions can be made consistently across the organization.
• Partner with Intake, Audit, Training, and Operations leadership to maintain high standards for case quality.
• Review cases when questions arise regarding qualification or accuracy.
• Identify recurring intake issues and recommend process or training improvements.
• Help develop and maintain state-specific intake criteria and legal guidance.
• Stay informed regarding changes in personal injury laws, advertising regulations, ethics rules, and other requirements that may affect intake operations.
• Assist leadership with compliance questions related to the company's intake and case-acquisition processes.
• Assist with questions from law firm partners regarding case qualification and intake decisions.
• Help investigate disputed cases, credits, or quality concerns when attorney review is appropriate.
• Provide clear documentation explaining legal decisions when necessary.
• Work with leadership to understand individual law firm criteria while protecting Quintessa's overall standards for case quality.
• Identify patterns in declined, credited, or disputed cases and recommend solutions.
• Work with leadership to improve intake questions, scripts, workflows, and qualification standards.
• Help create attorney decision trees and escalation procedures that allow the intake organization to operate efficiently at scale.
• Participate in training and continuing education for intake and audit teams.

Skills

Active law license

Personal injury experience

Legal judgment

Decision-making under pressure

Strong communication

Cross-functional collaboration

Attention to detail

Job description

Quintessa Marketing is seeking an experienced Intake Attorney to support a high-volume personal injury intake operation. This role blends legal judgment with intake processes, quality control, and client service to evaluate cases before they are signed and handed to law firm partners.

The ideal candidate understands personal injury law, can quickly identify strong cases and potential issues, and thrives in a fast-paced, data-driven environment.