Senior Intake Attorney – PI Case Qualification

Mcneil-LLC; Oklahoma; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Quintessa Marketing is seeking an experienced Intake Attorney to support a high-volume personal injury intake operation, providing real-time legal guidance and case qualification decisions. The role intersects legal judgment, intake operations, quality control, and client service, requiring swift decisions and attorney-level insight.

The successful candidate will have an active U.S. license, strong personal injury knowledge, and the ability to craft consistent, well-documented decisions in a

Qualifications

• Active license to practice law in at least one U.S. jurisdiction and in good standing.
• Personal injury experience strongly preferred, particularly plaintiff-side motor vehicle accident cases.
• Strong understanding of liability, insurance coverage, bodily injury claims, damages, and case valuation fundamentals.
• Experience with personal injury intake, pre-litigation, case management, or claims evaluation is highly desirable.
• Ability to analyze facts quickly and make confident, defensible decisions.
• Strong written and verbal communication skills.
• Comfortable working in a high-volume, metrics-driven environment.
• Highly organized with strong attention to detail.
• Able to balance legal risk with operational efficiency.
• Comfortable working cross-functionally with attorneys and non-attendees.

Responsibilities

• Case Evaluation & Qualification: Review potential personal injury cases to determine whether they meet established legal and client-specific criteria.
• Case Evaluation & Qualification: Evaluate liability, damages, causation, insurance coverage, statute of limitations, treatment history, and other factors affecting case viability.
• Case Evaluation & Qualification: Identify potential red flags or additional information required before a case should move forward.
• Case Evaluation & Qualification: Make timely decisions regarding whether potential cases should be approved, declined, or escalated for further review.
• Case Evaluation & Qualification: Assist with complex or unusual fact patterns that require attorney-level judgment.
• Intake Team Support: Serve as an accessible legal resource for intake agents, managers, and leadership.
• Intake Team Support: Provide real-time guidance when intake representatives encounter questions regarding liability, coverage, damages, jurisdiction, or case qualification.
• Intake Team Support: Help intake agents understand the reasoning behind legal decisions so the team continuously improves its ability to identify quality cases.
• Intake Team Support: Develop clear guidelines for common scenarios so decisions can be made consistently across the organization.
• Quality & Compliance: Partner with Intake, Audit, Training, and Operations leadership to maintain high standards for case quality.
• Quality & Compliance: Review cases when questions arise regarding qualification or accuracy.
• Quality & Compliance: Identify recurring intake issues and recommend process or training improvements.
• Quality & Compliance: Help develop and maintain state-specific intake criteria and legal guidance.
• Quality & Compliance: Stay informed regarding changes in personal injury laws, advertising regulations, ethics rules, and other requirements that may affect intake operations.
• Quality & Compliance: Assist leadership with compliance questions related to the company's intake and case-acquisition processes.
• Law Firm Partner Support: Assist with questions from law firm partners regarding case qualification and intake decisions.
• Law Firm Partner Support: Help investigate disputed cases, credits, or quality concerns when attorney review is appropriate.
• Law Firm Partner Support: Provide clear documentation explaining legal decisions when necessary.
• Law Firm Partner Support: Work with leadership to understand individual law firm criteria while protecting Quintessa's overall standards for case quality.
• Process Improvement: Identify patterns in declined, credited, or disputed cases and recommend solutions.
• Process Improvement: Work with leadership to improve intake questions, scripts, workflows, and qualification standards.
• Process Improvement: Help create attorney decision trees and escalation procedures that allow the intake organization to operate efficiently at scale.
• Process Improvement: Participate in training and continuing education for intake and audit teams.

Skills

Legal judgment

Decision making

Communication skills

Attention to detail

Cross-functional collaboration

High-volume environment

Organizational skills

Job description

Quintessa Marketing is seeking an experienced Intake Attorney to support a high-volume personal injury intake operation, providing real-time legal guidance and case qualification decisions. The role intersects legal judgment, intake operations, quality control, and client service, requiring swift decisions and attorney-level insight.

The successful candidate will have an active U.S. license, strong personal injury knowledge, and the ability to craft consistent, well-documented decisions in a