Intake Attorney

Zinda Law Group, PLLC; Austin (TX); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Zinda Law Group is looking for an intake professional who will be the first point of contact for potential clients, interview prospects to learn facts, determine if the case fits our practice areas, and own intake for new clients and their initial meetings.

You will collaborate with the intake and attorney teams, evaluate cases, explain services, and guide clients through next steps with empathy and strong listening. This role is based in Austin, TX with full-time hours.

Formación

• Licensed attorney with active status in the U.S.
• 1+ year in client intake or sales.
• Ability to evaluate cases and sign them up.
• Strong empathy and listening skills.

Responsabilidades

• Evaluate potential cases for sign-up with the intake team.
• Speak with potential clients, answer questions, and assess cases.
• Represent the firm to explain services and secure sign-ups.
• Review contracts with new clients and explain next steps.
• Follow intake processes to set up new cases and inform the team.

Conocimientos

Interviewing clients

Intake/sales experience

Empathy

Active listening

Tech-savvy

Communication

Spanish language (bonus)

Educación

Juris Doctor (JD) from ABA-accredited law school

Active bar admission in a U.S. state

Descripción del empleo

About ZLG

At ZLG, we're proud of our skill, compassion, and commitment to helping people in need. We do things differently. We're innovative and use cutting-edge technology.

The Role

You will be the first point of contact for potential clients. You'll interview prospective clients to learn the facts and decide whether their case fits our practice areas. You'll also own intake for new clients and their initial meetings.

Responsibilities

• Evaluate potential cases for sign-up alongside the intake team
• Talk with potential clients, answer their questions, and assess their cases
• Act as the firm's attorney representative. Explain our services and secure sign-ups on wanted cases. Escalate to a senior attorney when needed
• Review contracts with new clients and explain next steps
• Follow intake processes to set up new cases. Tell the firm and the assigned attorney team about each sign-up

Qualifications

• 1+ year as a practicing attorney (personal injury case experience preferred)
• 1+ year in intake or sales
• Able to vet and research incoming cases against firm guidelines
• Able to sell the firm's strengths, set realistic expectations, and earn the client's signature
• Positive attitude, strong listening skills, and real empathy
• Comfortable with technology and quick to adopt new processes
• JD from an ABA-accredited law school and active good standing with any U.S. state bar
• Bilingual in Spanish is a plus, not required