Intake Attorney

Kitay Law Offices; Wyomissing (Berks County); Remote; USD 70,000 - 100,000; Full time

Job summary

Kitay Law Offices, fully remote, seeks an Intake Attorney to serve as the primary legal decisionmaker within our growing Intake Department, handling client consultations and case evaluations for criminal defense, personal injury, and workers' compensation matters.

This role focuses on building trust with prospective clients, explaining options, guiding engagements through the retainer process, and ensuring compliance with ethical standards while working in a fast-paced, high-volume environment.

Qualifications

• J.D. from an ABA-accredited law school is required.
• Active Pennsylvania Bar license in good standing required.
• Minimum 2 years in criminal defense, personal injury, workers' compensation, plaintiff litigation, pre-litigation, or legal intake.

Responsibilities

• Conduct phone and virtual consultations with prospective clients.
• Evaluate criminal defense, personal injury, and workers' compensation matters.
• Identify legal issues, liabilities, deadlines, and potential risks.
• Build trust and rapport quickly with prospective clients.
• Explain legal options clearly and confidently.
• Guide qualified prospects through the engagement and retainer process.
• Help convert qualified consultations into retained clients while maintaining ethical standards.
• Prepare consultation summaries and case evaluations.
• Maintain accurate records in a case management system.
• Review fee agreements and intake-related documentation.

Skills

Legal analysis

Decision making

Communication

Client counseling

High-volume environment

Education

Juris Doctor (J.D.) from an ABA-accredited law school

Tools

SmartAdvocate

Job description

Intake Attorney

Fully Remote | Pennsylvania Bar Required

Are you a skilled attorney who enjoys helping people, building trust, and evaluating cases rather than spending your days in court?

Kitay Law Offices, known as "TheLaw Firm With a Heart," is seeking anIntake Attorney to serve as the primary legal decisionmaker within our growing Intake Department. This is a unique opportunity for an attorney who excels at client consultations, case evaluations, and relationship-building while working in a fully remote environment.

As the first attorney many prospective clients meet, you will play a critical role in helping individuals facing criminal defense, personal injury, and workers' compensation matters understand their legal options and make informed decisions about representation.

What You'll Do

Legal Consultations & Client Engagement

• Conduct phone and virtual consultations with prospective clients.
• Evaluate criminal defense, personal injury, and workers' compensation matters.
• Identify legal issues, liabilities, damages, deadlines, and potential risks.
• Build trust and rapport quickly with prospective clients.
• Explain legal options clearly and confidently.
• Guide qualified prospects through the engagement and retainer process.
• Help convert qualified consultations into retained clients while maintaining ethical standards.

Legal Analysis & Decision-Making

• Make initial case acceptance and case rejection recommendations.
• Assess legal viability and risk factors.
• Review complex or high-value matters.
• Collaborate with attorneys and leadership on challenging cases.
• Serve as a legal resource for the Intake Team.

Documentation & Compliance

• Prepare consultation summaries and case evaluations.
• Maintain accurate records within SmartAdvocate or a similar case management system.
• Ensure compliance with applicable legal and ethical requirements.
• Review fee agreements and intake-related documentation.

What We're Looking For

Required Qualifications

• Juris Doctor (J.D.) from an ABA-accredited law school.
• Active Pennsylvania Bar License in good standing.
• Minimum 2 years of experience in one or more of the following:
  • Criminal Defense
  • Personal Injury
  • Workers' Compensation
  • Plaintiff Litigation
  • Pre-Litigation
  • Legal Intake
• Strong legal analysis and decision-making skills.
• Excellent communication and client counseling abilities.
• Ability to thrive in a fast-paced, high-volume environment.

Preferred Qualifications

• Prior experience conducting legal consultations.
• Fluent in both English and Spanish (Preferred)
• Experience with client conversion or intake management.
• Experience using SmartAdvocate or similar legal case management software.
• Demonstrated ability to build client confidence and close qualified consultations.

Ideal Candidate

The ideal candidate is:

• Compassionate and client-focused.
• Confident speaking with prospective clients.
• A strong legal issue spotter.
• Highly organized and responsive.
• Comfortable working in a metrics-driven environment.
• Skilled at balancing legal judgment with business objectives.
• Motivated by helping people while contributing to firm growth.