Intake Assistant

AMERICARE CERTIFIED SPECIAL SERVICES INC; New York (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits including medical, dental, and vision

401(k) plan with company match

Robust time off including sick, vacation, and personal days

Employee discount program on events and mobile phone plans

Job summary

AMERICARE CERTIFIED SPECIAL SERVICES INC is seeking an Intake Assistant in New York City. The Intake Assistant will provide superior customer service, verify patient information in our database, and coordinate upcoming nurse home visits with clients and their families.

Candidates should have a High School Diploma or GED and at least two years of experience, preferably in customer service or home care. Benefits include comprehensive medical, dental, and vision coverage, a 401(k) plan, and opportunities for advancement.

Qualifications

• Two years recent work experience, preferably in customer service or home care.
• Must have open availability to complete in-office training in Brooklyn.

Responsibilities

• Provide superior customer service to clients while addressing questions and concerns.
• Verify patients' contact information in the database.
• Call patients and/or family members to set up nurse home visits.

Skills

Strong verbal skills

Written communication skills

Good organizational skills

Education

High School Diploma or GED

Job description

Job Overview

Intake Assistant is responsible for providing superior customer service to clients while addressing questions and concerns. The Intake Assistant will verify all patients' contact information, ensuring it is correct in the database, and will call patients and/or family members to set up upcoming nurse home visits.

Requirements

• High School Diploma or GED
• Two years recent work experience, preferably in customer service or home care
• Strong verbal skills and written communication skills
• Good organizational skills
• Must have open availability to complete in-office training in Brooklyn

Salary

Salary commensurate with experience.

Benefits

• Comprehensive benefits including medical, dental, and vision
• 401(k) plan with company match
• Robust time off, including sick, vacation, personal days, cultural heritage days, and birthday off
• Opportunity for advancement
• Employee discount program on events, movie tickets, mobile phone plan discounts, and more

Equality Statement

Americare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, sex, gender, pregnancy, religion, age, creed, marital and partnership status, national origin, ancestry, alienage, past or present physical or mental disability, genetic information, sexual orientation, gender identity, affectional preference, veteran or military status or citizenship status, or any other legally recognized protected basis under federal, state, or local law.