Intake & Admissions Specialist – Behavioral Health

Perimeter Healthcare; Garland (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Perimeter Behavioral Hospital of Dallas, part of Perimeter Healthcare, is seeking an Intake Call Specialist to help receive and triage in-bound calls and referrals within the admissions department. You will support clinicians and leadership by implementing systematic processes to facilitate patient admissions and benefit verifications in real time.

This role emphasizes strong communication, coordination with the business office, and maintaining accurate patient information and records.

Qualifications

• Education: High school diploma required with a preferred bachelor’s degree in a human-related field.
• Experience: At least one year in a psychiatric hospital intake department or business office preferred.
• Must possess good communication skills, including writing techniques for reports and presentations.

Responsibilities

• Receive referral calls, obtain demographic information, and route the call to the appropriate source or schedule an assessment.
• Process information requests and referrals and complete pre-certifications as needed.
• Assist in arranging admission for patients, notify business office to verify benefits, and contact physicians and patients as directed by the Case Manager.
• Determine needed Releases of Information and process them per policy.
• Maintain logs and statistics; support outcome studies and department data.

Skills

Communication skills

Education

High school diploma (Bachelor's preferred)

Job description

Perimeter Behavioral Hospital of Dallas, part of Perimeter Healthcare, is seeking an Intake Call Specialist to help receive and triage in-bound calls and referrals within the admissions department. You will support clinicians and leadership by implementing systematic processes to facilitate patient admissions and benefit verifications in real time.

This role emphasizes strong communication, coordination with the business office, and maintaining accurate patient information and records.