Intake & Admissions Specialist

Oceans Healthcare; Waco (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Oceans Behavioral Hospital Waco is seeking an Intake Coordinator to respond to inquiry calls, perform initial intake assessments, provide referrals, and coordinate admissions in line with Joint Commission, Federal and State regulations.

You will collaborate with clinical staff to ensure accurate documentation, manage pre-certification and admissions, and support patients and families through the admission process with dignity and compassionate care.

Qualifications

• Responds to inquiry calls and documents accurately.
• Performs initial intake assessments per policy.
• Provides referrals and coordinates admissions.
• Coordinates pre-certification and UR information.
• Delivers patient services respectfully.
• Identifies safety needs and reports abuse or neglect.
• Identifies mobility and equipment needs of patients.
• Assesses age and disability needs to determine level of care.
• Communicates with patients and families with sensitivity to age, disability and culture.
• Performs additional duties as assigned.

Responsibilities

• Responds to inquiry calls, completes inquiry forms promptly and schedules assessments.
• Conducts assessments at facility or other locations and completes initial triage.
• Refers patients not suitable for facility programs to appropriate resources.
• Coordinates pre-certification and admissions processes, including forms and UR information.
• Delivers patient services in a respectful manner promoting dignity and satisfaction.
• Identifies safety needs and reports abuse/neglect to clinical staff.
• Identifies mobility and equipment needs of patients.
• Assesses age and disability needs to determine level of care and referrals.
• Communicates with patients and families sensitively to age, disability and culture.
• Performs other duties and projects as assigned.

Job description

Oceans Behavioral Hospital Waco is seeking an Intake Coordinator to respond to inquiry calls, perform initial intake assessments, provide referrals, and coordinate admissions in line with Joint Commission, Federal and State regulations.

You will collaborate with clinical staff to ensure accurate documentation, manage pre-certification and admissions, and support patients and families through the admission process with dignity and compassionate care.