Intake & Admissions Navigator

Oceans Healthcare, L.L.C.; Albuquerque (NM); On-site; USD 37,000 - 52,000; Full time

Job summary

Haven Behavioral Healthcare, part of Oceans Healthcare, is seeking an Intake Specialist to welcome patients, review admissions, and ensure accurate front-line information intake.

You will coordinate with referrals, gather clinical, financial, insurance and administrative details, maintain HIPAA compliant documentation, and support timely admissions while delivering excellent customer service to patients and families.

Responsibilities

• Processes admissions inquiries and reviews clinical packets for admission criteria
• Completes Admission Consents with patient upon arrival
• Maintains confidentiality and adheres to HIPAA and hospital policies
• Communicates with referral sources, community members, patients, and internal departments
• Documents admission information accurately in EMR and internal systems

Skills

Customer service

Communication

HIPAA compliance

Job description

Haven Behavioral Healthcare, part of Oceans Healthcare, is seeking an Intake Specialist to welcome patients, review admissions, and ensure accurate front-line information intake.

You will coordinate with referrals, gather clinical, financial, insurance and administrative details, maintain HIPAA compliant documentation, and support timely admissions while delivering excellent customer service to patients and families.