Intact Case Manager

One Hope United; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Tuition assistance up to $2,500/year

Paid vacation days (up to 4 weeks)

Paid personal days (up to 6)

Paid mental health day

Paid sick days (up to 5)

Medical, dental, vision insurance

403(b) retirement plan

Flexible spending accounts

Job summary

One Hope United seeks an Intact Case Manager to provide in-home services, assess family safety, and develop service plans under supervision. The role emphasizes relationship-building, documentation, and coordination with public and private agencies across multiple counties.

Qualifications include a Bachelor’s degree in a related field, 1–2 years of field experience, and CWEL preferred. Strong teamwork, organizational, and communication skills are essential for success in this program.

Qualifications

• Bachelor's in Human Services or related field is required.
• CWEL licensure is preferred.
• 1–2 years of field experience preferred.
• Must have auto insurance and a valid drivers license.

Responsibilities

• Complete client assessments and develop strength-based service plans.
• Coordinate and facilitate services with community resources.
• Provide crisis intervention and case management in home-based settings.
• Occasionally participate in court proceedings and prepare case records.
• Coordinate transportation and assist families with meeting basic needs.

Skills

Team collaboration

Communication skills

Assessment & planning

Case management

Education

Bachelor's degree in Human Services or related field

Tools

SACWICS data system

Job description

Intact Case Manager

The Intact Family Services Case Manager provides in-home services to identify service needs while assessing child and family safety. Under the assigned supervisor, provides direct casework management, counseling, or mental health services to children and families within agencies, policies, and program context; utilizes human service principles in developing relationships, assessment, and development of service plans.

Requirements

Education

• Bachelor's in Human Services and or Related Fieldrequired

Experience

• Minimum 1-2 years Experience in Field preferred

Licensure

• CWEL - Child Welfare Licensure preferred

Other

• Auto Insurance
• Drivers License
• Physical Exam/TB

Job Duties Include:

• The case manager's tasks include completing client assessments, strength-based services plans, use of SACWICS data system, coordinating and facilitating services to community resources, crisis intervention services, assisting families in locating employment, housing, daycare, and assistance with meeting basic needs.
• Case managers also assist in arranging and/or providing transportation for families, such as school appointments, medical appointments, etc. Case managers will be required to participate in Court proceedings on behalf of the child and family which includes testimony and hearings, compiling court records, preparing case records as well as acting as a liaison with multiple public and private agencies to advocate and assist with services needs of families.
• Home-based Service experience and CWEL preferred.
• Ability to function well in a team environment and work well with outside collaterals. Resourceful in researching issues and developing solutions with minimal supervision.
• Ability to demonstrate project management, organizational, and analytical skills. Interpersonal skills and effective communication skills: verbal, written and listening. Demonstrate documentation, presentation skills, problem-solving techniques, and ability to build professional relationships Position will cover multiple counties.

Intact Family Services

Intact Family Services maintain and strengthen family units, by providing in-home services designed to prevent children from entering the foster care system. This program, works with family strengths, monitors the family dynamics, provides linkages to community resources, assists with housing or school issues, and provides information regarding child development/age-appropriate behavior and discipline as well as general case management services. Emphasis is on child safety and keeping the family together. The program provides intensive in-home case management as well as 24-hour response to emergencies.

Services Offered

• Case management—Provide families with case managers, who monitor families weekly to ensure that the families are provided and linked with needed services.
• Linkage with substances abuse treatment programs— Referrals for both inpatient and outpatient drug treatment programs are available to all family members.
• In-home counseling—The program provides weekly counseling for adults, children, couples, and families. Intact also refers families to out-of-home counseling within the community.
• Community linkage services—Families are referred to a number of community-based services, including medical services, counseling, drug/alcohol treatment support groups, food pantries, housing, employment training and continuing education programs.

We Invest in You!

• Tuition assistance up to $2500 per fiscal year
• Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, 1 paid Mental Health Day, and up to 5 paid Sick days annually
• Medical, dental, vision, 403 (b) retirement, flexible spending accounts, health savings account, dependent care, commuter and transit
• Agency-paid Life&ADD insurance up to $50K based on salary and short-term disability
• Agency-paid long-term after 1 year of employment
• Voluntary Supplemental Life&ADD, Critical Illness, Accident and Hospital for Employee, Spouse, and Child(ren)
• Voluntary Legal Plans
• Voluntary Pet Insurance
• Employee Assistance Program with 6 free counseling sessions
• Career ladders, professional development, and promotion opportunities
• Free LCSW and LCPC Supervision hours available in some locations

A Different Kind of Employer: One Hope United is strong and ready to grow. Are you ready to grow with us?

• 800+ talented professionals strong, serving 10,000 children and families in Illinois and Florida
• Fiscally stable, $70 Million agency-- strong since 1895
• Energetic leadership and a rich community of support

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in E-Verify.