Child Welfare Case Manager

Socket.dev; Sebring (FL); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Medical, dental, vision

Life insurance

Employee Assistance Program

Career ladders

Job summary

One Hope United in Florida seeks a Case Manager to provide direct case management to children and families in home, school, or community settings. You will assess needs, plan and coordinate services, and advocate for stability and well‑being.

The role involves documentation, teamwork with therapists, and community partners. Requirements include a Bachelor's degree (Master's preferred) and CWCM certification is preferred with willingness to obtain it within 1 year.

Qualifications

• Bachelor’s degree or higher in a related field.
• Master’s in Social Work or related field preferred.
• CWCM certification preferred; willingness to obtain CWCM within 1 year.

Responsibilities

• Provide direct case management to children, birth families, and foster families in home or school settings.
• Develop and monitor case plans, document progress, and coordinate services.
• Maintain confidentiality and comply with agency policies and state/federal regulations.

Skills

Flexibility

Case planning

Crisis intervention

Education

Bachelor’s degree

Master’s degree in Social Work or related field

CWCM certification preferred

Tools

CWCM systems

Job description

Case Manager

One Hope United works with children of all ages who are wards of the state due to abuse, neglect or abandonment. These children need a stable, dependable, forever home and a family they can call their own. Safe, well-educated and well-cared-for children become adults who contribute to a more prosperous community. Hundreds of abused, neglected or abandoned children need a stable, nurturing family where they can thrive. One Hope United recruits and trains foster parents and provides myriad supportive services to children and families. Foster parents can light a child’s path toward becoming a successful adult.

Case Managers are responsible for providing direct case management services to children, birth families, foster families and primary caregiver(s) in the home setting, day care, preschool, and/or school to ensure they receive services appropriate to their needs, and continuity of care focused on resolving or preventing the issues of child abuse or neglect. The Case Manager provides assessment, planning, linkage, coordination, monitoring, evaluation and advocacy to the child, family, foster family and primary caregiver. The Case Manager works as a team member with a therapist, foster parents, primary caregiver, guardian ad litem and other appropriate professionals. The Case Manager will develop, strengthen and maintain a direct working relationship with mental health professionals, community agencies and the child’s own support system.

Essential Duties and Responsibilities

• Abides by Incident Reporting policy and procedures as applicable
• Arranges visitation schedule structured upon the completed visitation plan with input from the appropriate parties, supervise visitations and document observations as appropriate
• Assists in the provision of appropriate information when applicable and accompanies children to appointments, as necessary, to report progress or lack thereof
• Assists the primary caregiver(s) and/or foster family in implementing tasks and activities according to the case plan
• Attends and participates in professional development training for professional growth as developed by CBC/Pre Service Training, as required by the state of Florida and in accordance with agency policy and procedures
• Attends and participates in staffing reviews, administrative reviews/staffing, judicial reviews, permanency staffing, school staffing, CPT staffing, meetings, etc.
• Completes all non-clinical intake paperwork for case management services according to OHU and CBC policy and procedure.
• Completes and attends mandatory trainings
• Develops and maintains appropriate documentation and concurrent planning in accordance with OHU and/or CBC policy and procedures
• Identifies strengths, limitations, risk factors, and needs, to refer and coordinate the provision of concrete services to the child, primary caregiver, and biological families of children
• Intervenes and assists OHU/CBC staff in crisis situations
• Maintains client confidentiality according to established policies, federal and state statutes, as evidenced by obtaining needed releases of information and maintaining updated releases of information
• Maintains established caseload productivity requirements and standards for direct client contact
• Maintains face-to-face and telephone contact with each of the assigned eligible children/families in the foster home, primary residence of the child and/or family, school, day care, preschool or any appropriate setting
• Notifies the biological parents of any changes in status, placement, medical & clinical treatment, etc., relative to the child
• Provides a written assessment of each family and develop, with the team, a case plan in a timely manner of receiving a new case, provide case plan updates, and family support plans. Monitors and reviews case plans weekly with team members and properly files changes in the case plan in advance with the court, DCF and Lead Agency
• Provides complete documentation for services rendered within established time frames, including daily log, progress notes, assessments and case plans, and other required documentation
• Provides on‑going support to the primary caregiver(s) and/or foster family to assist the family in providing a safe and secure home environment for the child
• Provides recommendations to reunite the family, terminate parental rights, remove child from family, and close cases when appropriate according to OHU and/or CBC policy and procedures
• Refers the child, as appropriate, for medical care, including developmental, psychiatric, medical evaluations, treatment, etc.
• Tracks dates and attends court with prepared documentation; assists with notification of all appropriate parties to attend court and all appropriate staffing
• Performs other related duties as assigned

Education, Experience and Skills

• Bachelor’s degree required or a Master’s degree in Social Work, Criminology, Psychology, Sociology, Counseling, Special Education, Education, Human Development, Child Development, Family Development, Marriage & Family Therapy, or Nursing from an accredited college or university preferred
• State of Florida ChildWelfare Certification (CWCM) preferred
• must be willing to obtain CWCM certification within 1 year of employment required
• Must be willing to go through 10 week training required
• Must have reliable transportation and willing to drive daily for work related purposes.
• Availability to includeevenings, weekends and on‑call required
• Ability to be culturally diverse required

We Invest in You!

• Tuition assistance up to $2500 per fiscal year
• Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, 1 paid Mental Health Day, and up to 5 paid Sick days annually
• Medical, dental, vision, 403 (b) retirement, flexible spending accounts, health savings account, dependent care, commuter and transit
• Agency-paid Life&ADD insurance up to $50K based on salary and short-term disability
• Agency-paid long-term after 1 year of employment
• Voluntary Supplemental Life&ADD, Critical Illness, Accident and Hospital for Employee, Spouse, and Child(ren)
• Voluntary Legal Plans
• Voluntary Pet Insurance
• Employee Assistance Program with 6 free counseling sessions
• Career ladders, professional development, and promotion opportunities
• Free LCSW and LCPC Supervision hours available in some locations

A Different Kind of Employer: One Hope United is strong and ready to grow. Are you ready to grow with us?

• 800+ talented professionals strong, serving 10,000 children and families in Illinois and Florida
• Fiscally stable, $70 Million agency-- strong since 1895
• Energetic leadership and a rich community of support

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in E-Verify.

#INDFL