Intact Case Manager

One Hope United; Olney (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition assistance

Career ladders

Professional development

Job summary

One Hope United in Olney, IL seeks an Intact Case Manager to provide in-home services, assess needs, and develop service plans. Under supervision, you will deliver direct casework, counseling, and mental health services per agency policies and program context.

The role emphasizes safety, coordination with community resources, and family support. The position covers multiple counties with a strong focus on collaboration, documentation, and outcomes for children and families involved in Intact

Qualifications

• Education: Bachelor’s in Human Services or related field is required.
• Experience: 1–2 years in the field is preferred.
• Licensure: CWEL preferred.
• Other: Auto Insurance, Driver’s License, Physical Exam/TB.

Responsibilities

• Complete client assessments and strength-based service plans.
• Coordinate and facilitate services to community resources.
• Assist families with transportation, housing, daycare, and basic needs.
• Participate in court proceedings and liaise with multiple agencies.
• Demonstrate organizational, analytical, and communication skills.

Skills

Case management

Counseling

Crisis intervention

Documentation

Education

Bachelor’s in Human Services or related field

Job description

Position Details

Position: Intact Case Manager

Location: Olney, IL

Job Id: 06158

# of Openings: 1

Job Overview

The Intact Family Services Case Manager provides in‑home services to identify service needs while assessing child and family safety. Under the assigned supervisor, the manager provides direct casework management, counseling, or mental health services to children and families within agency policies and program contexts; utilizes human service principles in developing relationships, assessment, and the development of service plans.

Requirements

• Education: Bachelor’s in Human Services or related field (required)
• Experience: Minimum 1–2 years Experience in the field (preferred)
• Licensure: Child Welfare License (CWEL) (preferred)
• Other: Auto Insurance, Driver’s License, Physical Exam/TB

Job Duties

• Complete client assessments, strength‑based service plans, use of SACWICS data systems, coordinate and facilitate services to community resources, crisis intervention services, assist families in locating employment, housing, daycare, and assist with meeting basic needs.
• Assist in arranging and/or providing transportation for families, such as school or medical appointments. Participate in court proceedings on behalf of children and families which includes testimony, hearings, compiling court records, preparing case records, and acting as liaison with multiple public and private agencies to advocate and assist with services needs of families.
• Home‑based service experience and CWEL preferred.
• Function well in a team environment and work well with outside collaborators. Resourceful in researching issues and developing solutions with minimal supervision.
• Demonstrate project management, organizational, and analytical skills. Interpersonal skills and effective communication skills: verbal, written, and listening. Demonstrate documentation, presentation skills, problem‑solving techniques, and ability to build professional relationships. Position will cover multiple counties.

Intact Family Services Overview

Intact Family Services maintain and strengthen family units by providing in‑home services designed to prevent children from entering the foster care system. The program works with family strengths, monitors family dynamics, provides linkages to community resources, assists with housing or school issues, and provides information regarding child development, age‑appropriate behavior, discipline, and general case management services. Emphasis is on child safety and keeping the family together. The program provides intensive in‑home case management as well as 24‑hour response to emergencies.

Services Offered

• Case management—provide families with case managers who monitor families weekly to ensure that families are provided and linked with needed services.
• Linkage with substance abuse treatment programs—referrals for both inpatient and outpatient drug treatment programs are available to all family members.
• In‑home counseling—the program provides weekly counseling for adults, children, couples, and families. Intact also refers families to out‑of‑home counseling within the community.
• Community linkage services—families are referred to a number of community‑based services, including medical services, counseling, drug/alcohol treatment support groups, food pantries, housing, employment training, and continuing education programs.

We Invest in You!

• Tuition assistance up to $2,500 per year
• Up to 4 weeks paid vacation days; up to 6 paid personal days and up to 5 paid sick days annually
• Medical, dental, vision, retirement plan, health savings account, and short‑term disability options
• Agency paid life up to $50K based on salary
• Voluntary supplemental life for employee, spouse, and children
• Voluntary legal plans
• Agency paid long‑term disability after 1 year of employment
• Career ladders, professional development, and promotion opportunities
• Free LCSW and LCPC supervision hours available in some locations

Employer Summary

• 800 talented professionals serving 10,000 children and families in Illinois and Florida
• Fiscally stable, $50 Million agency—strong since 1895
• Energetic leadership and a rich community of support

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug‑Free Workplace. All applicants with a conditional offer of employment must submit to pre‑employment drug testing and receive a negative test result. Final hiring decisions are contingent on the candidate submitting to a background check satisfactory to One Hope United.

In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from One Hope United, you will be required to share proof of a Covid‑19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations.

Join Our Team

Grow Your ‘Why’ at OHU

We encourage our Hope Members to reflect on the core of their work—their ‘why’. This serves as a symbol, purpose, and commitment to the work we do at OHU. Fulfill your ‘why’ at OHU today!