Insurance Verification Specialist

Baylor Scott & White Institute for Rehabilitation - Outpatient; Fort Worth (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Prescription coverage

PTO

Extended Illness Days

401(k) with company match

Disability insurance

Family medical leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in Fort Worth, TX is seeking an Insurance Verification Specialist to verify patient benefits by phone or online platforms and support clinics and the Central Billing Office. This full-time role requires at least 2 years of insurance experience and offers comprehensive benefits and a non-remote office environment.

Starting salary ranges from $19 to $25 per hour, commensurate with experience.

Qualifications

• HS diploma or GED is required.
• Insurance experience - minimum of 2 years is required.
• Customer service experience preferred.
• Knowledge of insurance verification preferred.
• Healthcare, medical, dental office administration preferred.

Responsibilities

• Verifies patient benefits by phone or insurance platform.
• Documents benefits into NPR system.
• Provides insurance data support to clinics and Central Billing Office.
• Supports Special Projects.
• Verifies insurance eligibility by phone or online platforms.
• Uses in-network payer resources and tools.
• Communicates issues with demographic information to the Administrative Service Manager.
• Documents and tracks payer requirements.
• Reports daily statistics to meet department goals.
• Ensures timely updates from insurance companies to staff.
• Inputs insurance benefits into TS NPR system within 24 hours.

Skills

Customer service

Insurance verification

Healthcare admin

Education

HS diploma or GED

Job description

Overview

Baylor Scott & White Institute for Rehabilitation

Location: Fort Worth, TX

Insurance Verification Specialist

Hours: vary between Monday - Friday 8am - 5pm

Full Time

Compensation depends upon candidate’s years of experience and internal equity.

Starting salary: $19 - $25 per hourbased off experience

*Insurance Experience Required - Minimum of 2 years*

This is NOT a remote position, applicants are required to come into the office.

Benefits of becoming an Insurance Verification Specialist with us:

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• Health, Dental, and Vision insurance; Life insurance; Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• PSS Ladder Program

*Eligibility and effective dates vary

Responsibilities

Job Summary:

Verifies patient benefits by phone or insurance platform. Documents benefits into Therapy Source New Patient Registration (NPR). Provide insurance data support to the clinics and Central Billing Office. Provide support with Special Projects.

Essential Functions:

Verifies insurance eligibility by phone or approved online platforms.

Knowledge of in-network payers with use of resources and tools.

Knowledge of out-of-network options to communicate and recommend to front office clinic staff.

Communicates issues/problems with demographic information to the Administrative Service Manager.

Communicates any problems with insurance companies to Administrative Service Manager.

Documenting and tracking payer specific requirements.

Reporting daily statics to ensure department goals are met.

Forward any updates changes or addition of plans from insurance companies to Administrative Service Manager in a timely manner.

Inputs insurance benefits into comment screen within 24 hours of receiving, contingent upon all information is available and accurate in order to receive benefits.

Ensure information registered into TS NPR system is accurate according to information given, e.g. patient ID, group # etc.

Conveys the need for pre-cert or referral as soon as information is received from insurance company to front office clinic staff.

Answers phone for within the insurance verification administrative offices in a timely and professional manner.

Assures the completeness and accuracy of all insurance information prior to a perspective patient’s admission.

Provides patient insurance support to front office, billing and collections staff.

Good organization skills, excellent telephone and people skills

Time Management skills with demonstrated ability to meet deadlines

All other Tasks as assigned

Qualifications

Minimum Qualifications

• HS diploma or GED is required
• Insurance Experience - minimum of 2 years is required

Preferred Experience

• Customer service experience preferred
• Knowledge of insurance verification preferred
• Healthcare, Medical, Dental office administration preferred

#BSWIR-Outpatient

Additional Data

Equal Opportunity Employer including Disabled/Veterans