Insurance Verification & Pre-Registration Specialist

Nebraska Medicine; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Nebraska Medicine is seeking a Customer Service Representative to support scheduling, pre-registration, and insurance verification for ambulatory clinics. You will verify benefits, determine eligibility and authorization needs, and ensure accurate data entry to streamline patient flow.

The role requires strong communication, organizational skills, and the ability to multi-task in a fast-paced healthcare environment.

Qualifications

• High school diploma or equivalent required; plus 2 years post-secondary study in business, medical assisting, or nursing assisting, or equivalent experience.
• Proficiency in Microsoft Excel and Word; strong verbal and written communication and organizational skills.

Responsibilities

• Provide customer service through scheduling, pre-registration/pre-admission, and insurance verification.
• Verify eligibility and benefits including co-pays, deductibles, out-of-pocket costs, lifetime maximums, and obtain necessary authorizations/referrals.
• Complete pre-registration process for ambulatory clinics.

Skills

Typing 30 wpm

Microsoft Excel

Microsoft Word

Verbal & written communication

Organizational skills

Multi-tasking

Problem solving

Education

High school diploma or equivalent

2 years post-secondary education in business/medical assisting/nursing assistant

Job description

Nebraska Medicine is seeking a Customer Service Representative to support scheduling, pre-registration, and insurance verification for ambulatory clinics. You will verify benefits, determine eligibility and authorization needs, and ensure accurate data entry to streamline patient flow.

The role requires strong communication, organizational skills, and the ability to multi-task in a fast-paced healthcare environment.