Insurance Verification & Authorization Specialist

Jax Spine and Pain Centers; Jacksonville (FL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Paid holidays

401(k) retirement plan with company 
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Employee assistance program (EAP)

Professional development opportunities

Job summary

Jax Spine and Pain Center is seeking an Insurance Verification Coordinator to join our Revenue Cycle team. This role verifies insurance eligibility, determines financial responsibility, and gathers referrals prior to appointments.

The ideal candidate is detail-oriented, organized, and knowledgeable about commercial and government plans, ensuring a smooth patient experience while minimizing delays.

Responsibilities

• Verify patient insurance eligibility, benefits, coverage, and plan limitations prior to scheduled appointments and procedures.
• Determine patient financial responsibility, including deductibles, copayments, coinsurance, and out-of-pocket costs.
• Obtain and document required referrals and prior authorization requirements.
• Accurately update insurance information within the electronic medical record (EMR).
• Communicate insurance coverage and financial responsibility to patients in a professional and compassionate manner.
• Collaborate with scheduling, front desk, clinical staff, and revenue cycle teams to resolve insurance-related issues.
• Identify and resolve eligibility discrepancies before the patient's visit.
• Maintain thorough documentation of verification activities and payer communications.
• Stay current on payer guidelines, insurance policies, and regulatory changes.
• Protect patient confidentiality and maintain HIPAA compliance.

Job description

Jax Spine and Pain Center is seeking an Insurance Verification Coordinator to join our Revenue Cycle team. This role verifies insurance eligibility, determines financial responsibility, and gathers referrals prior to appointments.

The ideal candidate is detail-oriented, organized, and knowledgeable about commercial and government plans, ensuring a smooth patient experience while minimizing delays.