Insurance Transformation Manager: Platform & Delivery Leader

EY

Salt Lake City (UT)

Remote

USD 143,000 - 285,000

Full time

11 days ago

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Job summary

EY seeks a Manager to join the Business Transformation & Growth (BTG) practice, leading complex life insurance platform transformation engagements and multi‑vendor delivery across strategy through implementation. You will build trusted client relationships and drive measurable business outcomes in a global, diverse team environment.

You will guide transformation roadmaps, coordinate cross‑functional teams, and apply Agile/DevOps practices to deliver end‑to‑end platform solutions.

Qualifications

Bachelor's degree and 6-10+ years of relevant professional experience.
Eight or more years of relevant professional experience in consulting, insurance, financial services technology, or enterprise transformation.
At least five years of experience of experience within Life, Annuity, or Group Benefits insurance.
Demonstrated experience leading large-scale business and technology transformation programs, major workstream, functional area, or platform capability.
Experience managing client relationships and leading cross-functional teams in complex delivery environments.
Experience with one or more policy administration platforms including FAST (Verisk), FINEOS, ALIP, OIPA, DXC wmA/CyberLife, EXL LifePro, or comparable modern PAS solutions
Strong understanding of the Life & Annuity and group benefits value chain, including product configuration, underwriting, policy administration, servicing, and claims
Program management experience within onshore/offshore delivery models involving multiple vendors and stakeholders
Experience overseeing platform end to end requirements, design, configuration, integration, APIs, and data migration efforts
Strong executive communication, presentation, and stakeholder management skills
Experience working across multi‑vendor and geographically distributed delivery models.
Demonstrated ability to influence senior business and technology leaders
Strong analytical, problem‑solving, and strategic thinking capabilities
Advanced proficiency with PowerPoint and Excel
Strong experience working within Agile frameworks, such as Scrum, Kanban, and SAFe practices.
Strong written and verbal communication skills, including experience presenting to senior business and technology stakeholders.
Willingness to travel up to 50% based on client needs

Responsibilities

Lead large-scale platform transformation programs with accountability for scope, quality, timelines, financial performance, resources, risks, dependencies, and outcomes.
Serve as a trusted advisor to client business and technology leaders, driving strategic outcomes and stakeholder alignment.
Advise senior business and technology stakeholders, providing clear insights and recommendations that support informed decision‑making.
Translate client objectives into delivery strategies, transformation roadmaps, integrated plans, and measurable outcomes.
Coordinate client, EY, platform vendor, system integrator, and third‑party teams to maintain alignment and resolve delivery challenges.
Lead workstreams across new business, underwriting, policy administration, billing, servicing, claims, disbursements, commissions, and reinsurance.
Translate product, operational, compliance, and customer requirements into scalable platform solutions.
Guide clients in evaluating out-of-the-box capabilities, configuration options, customization trade‑offs, and long‑term platform sustainability.
Partner with product, architecture, configuration, integration, data, conversion, testing, release, and operations teams to maintain end‑to‑end solution alignment.
Support future‑state process design, capability assessments, product‑launch readiness, and the prioritization of implementation‑ready requirements.