Staff Assistant & Insurance Team Member - Growth & PTO

Nicole Page - State Farm Agent; Chicago (IL); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Paid time off

Job summary

State Farm Agent in Chicago is seeking a Staff Assistant to join the team and help grow the business through value-based conversations and outstanding customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, this role offers rewarding career potential with income growth.

As an Agent Team Member, you will establish customer relationships, respond to inquiries about insurance availability, coverages, policy changes, transfers, claim submissions, and billing

Qualifications

• Excellent communication skills—written, verbal and listening.
• People-oriented attitude and customer-first mindset.
• Strong organizational skills with attention to detail.
• Self-motivated and proactive in problem solving.
• Familiarity with Windows-based applications and basic IT tasks.
• Able to relate to customers and build rapport quickly.
• License in Property & Casualty (obtainable) and Life & Health (obtainable).

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service on insurance matters.
• Maintain a strong work ethic and commitment to success daily.

Skills

Communication skills

People-oriented

Organizational skills

Self-motivated

Problem solving

Windows experience

Customer relations

Education

Property and Casualty license

Life and Health license

Tools

Windows software

Job description

State Farm Agent in Chicago is seeking a Staff Assistant to join the team and help grow the business through value-based conversations and outstanding customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, this role offers rewarding career potential with income growth.

As an Agent Team Member, you will establish customer relationships, respond to inquiries about insurance availability, coverages, policy changes, transfers, claim submissions, and billing