Insurance Systems Analyst

Colonial Group; Westfield (NJ); On-site; USD 70,000 - 95,000; Full time

Job summary

Colonial Group in Westfield, NJ seeks a systems analyst to guide day-to-day procedural changes and support for office software applications. You will oversee data integrity, document specifications, and coordinate testing for new features, acting as a liaison among customers, managers, and IT staff.

Responsibilities include creating test plans, researching root causes of system problems, and ensuring accurate data across business systems.

Qualifications

• Associate's Degree or equivalent combination of education and experience.
• Two (2) or more years related work experience.
• Insurance industry experience.

Responsibilities

• Gathers data, analyzes requirements and documents specifications for new system processes and enhancements.
• Identifies and researches system problems for root cause. Analyzes and provides sound business solutions.
• Work closely with customers, business managers and application programmers to define future system needs.
• Builds thorough test plans and conducts system tests to verify accuracy of information; identifies and resolves problems.
• Reviews and analyzes user requests for business system enhancements; determines impact on workflow and reporting.
• Trains users in proper utilization of business systems, including written procedures.
• Acts as liaison between external customers, system users and IT staff.
• Works with programmers to define steps to develop or modify software programs.
• Ensures data standards and integrity in the management system.

Skills

Verbal Communication

Written Communication

Documentation

Spreadsheet Analysis

Teamwork

Education

Associate Degree

Tools

Microsoft Office

Job description

SUMMARY

Responsible for providing day-to-day procedural guidance to current management and office software applications, as well as implementation support for new software applications. Oversees software utilization requirements, and the development, testing, and implementation of new features. Also, responsible for maintaining business systems data integrity.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Gathers data, analyzes requirements and documents specifications for new system processes and enhancements;
• Identifies and researches system problems for root cause. Analyzes and provides sound business solutions;
• Work closely with customers, business managers and application programmers to define future system needs;
• Builds thorough test plans and conducts system tests to verify that the system and screens contain accurate information; identifies and resolves problems where appropriate;
• Reviews and analyzes user requests for business system enhancements. Determines the long and short term impact on workflow, reporting and programming requirements;
• Acts as resource to provide guidance to system users and/or application programmers;
• Trains users in proper utilization of business systems, including providing written procedures;
• Acts as liaison between external customers, system users and Information Technology staff;
• Works directly with application programmers to define the steps required to develop or modify computer programs;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Other duties as assigned.

QUALIFICATIONS

• Associate's Degreeor equivalent combination of education and experience
• Two (2) or more yearsrelated work experience
• Computer Science, Accounting or Auditing experience
• Insurance industry experience

SKILLS

• Excellent verbal and written communication skills
• Transaction and account balance analysis skills
• Ability to create spreadsheets, file and operate general office equipment
• Ability to work within a team and to foster teamwork
• Proficient in Microsoft Office products