Insurance Systems Analyst

Alliant Insurance Services; Yardley (Bucks County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employee Training

Job summary

Alliant Insurance Services seeks a professional to provide day-to-day procedural guidance for management and office software applications, including implementation support for new software. The role oversees software usage, testing, and the development of new features, while maintaining data integrity across business systems.

The incumbent will collaborate with customers, managers, and IT staff to define future system needs, train users, and ensure accurate data entry and procedures.

Qualifications

• Associate's Degree or equivalent combination of education and experience.
• Two or more years related work experience.
• Computer Science, Accounting or Auditing experience.
• Insurance industry experience.

Responsibilities

• Gathers data, analyzes requirements and documents specifications for new system processes and enhancements.
• Identifies and researches system problems for root cause and provides business solutions.
• Works with customers, managers and developers to define future system needs.
• Builds test plans and conducts system tests to verify accuracy.
• Trains users and provides written procedures.
• Ensures data standards and integrity in agency management systems.

Skills

Communication skills

MS Office

Spreadsheet creation

Teamwork

Documentation

Education

Associate's Degree or equivalent

Job description

SUMMARY

Responsible for providing day-to-day procedural guidance to current management and office software applications, as well as implementation support for new software applications. Oversees software utilization requirements, and the development, testing, and implementation of new features. Also, responsible for maintaining business systems data integrity.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Gathers data, analyzes requirements and documents specifications for new system processes and enhancements;
• Identifies and researches system problems for root cause. Analyzes and provides sound business solutions;
• Work closely with customers, business managers and application programmers to define future system needs;
• Builds thorough test plans and conducts system tests to verify that the system and screens contain accurate information; identifies and resolves problems where appropriate;
• Reviews and analyzes user requests for business system enhancements. Determines the long and short term impact on workflow, reporting and programming requirements;
• Acts as resource to provide guidance to system users and/or application programmers;
• Trains users in proper utilization of business systems, including providing written procedures;
• Acts as liaison between external customers, system users and Information Technology staff;
• Works directly with application programmers to define the steps required to develop or modify computer programs;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Other duties as assigned.

QUALIFICATIONS

• Associate's Degreeor equivalent combination of education and experience
• Two (2) or more yearsrelated work experience
• Computer Science, Accounting or Auditing experience
• Insurance industry experience

SKILLS

• Excellent verbal and written communication skills
• Transaction and account balance analysis skills
• Ability to create spreadsheets, file and operate general office equipment
• Ability to work within a team and to foster teamwork
• Proficient in Microsoft Office products