Insurance Support Specialist | Service & Policy Expertise

Brown & Brown, Inc.; Boca Raton, Northern (FL, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

Life Insurance

Disability Insurance

401k

Student Loan Assistance

Tuition Reimbursement

Employee discounts

Job summary

Brown & Brown, Inc. in Boca Raton, FL is seeking a Technical Assistant to join our growing team. The role supports Team Leader and Producers to service new and existing accounts to achieve agency sales goals and service standards.

You will develop procedures, handle client requests, review policies with carriers, and use agency automation to improve service. This position emphasizes personal development and a team-first mindset within an inclusive, merit-based culture.

Qualifications

• Office experience is required.
• Completion and/or evidence of skills as outlined by Commercial Management.
• High School degree required.

Responsibilities

• Develop full working knowledge of procedures.
• Handle client requests for information, endorsements, cancellations and other services as required.
• Full responsibility for all Service Center Accounts.
• Be proficient in available carrier rating systems where provided for Agency use.
• Review policies, endorsements, audits, and quotations prepared by our carriers for accuracy and completeness.
• Assist in the compilation and preparation of data.
• Utilize agency automation with a high level of knowledge and proficiency.
• Follow procedures established by management.

Skills

Office Experience

Commercial Management Knowledge

Education

High School Degree

Job description

Brown & Brown, Inc. in Boca Raton, FL is seeking a Technical Assistant to join our growing team. The role supports Team Leader and Producers to service new and existing accounts to achieve agency sales goals and service standards.

You will develop procedures, handle client requests, review policies with carriers, and use agency automation to improve service. This position emphasizes personal development and a team-first mindset within an inclusive, merit-based culture.