Insurance Client Services Specialist

Brown & Brown; Baton Rouge (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

Brown & Brown in Baton Rouge is seeking a dedicated professional to manage policy renewals, process applications, and maintain client and carrier relationships. Responsibilities encompass invoicing, documentation, and assisting producers with various tasks.

The ideal candidate will ensure timely communication with clients and uphold service standards, contributing to the overall effectiveness of our operations. Join a diverse team at a leading independent insurance intermediary.

Responsibilities

• Prepare renewal packages for Producers including necessary documentation.
• Issue binders and master certificates as required.
• Process policies and invoices accurately.
• Update billing screens and applications as needed.
• Respond to incoming client or carrier calls promptly.
• Complete requests for coverage changes and claim assistance.
• Maintain relationships with clients and carriers.
• Assist producers and marketing department effectively.
• Support accounting with invoicing and discrepancy resolution.
• Perform additional assigned duties as needed.

Job description

Brown & Brown in Baton Rouge is seeking a dedicated professional to manage policy renewals, process applications, and maintain client and carrier relationships. Responsibilities encompass invoicing, documentation, and assisting producers with various tasks.

The ideal candidate will ensure timely communication with clients and uphold service standards, contributing to the overall effectiveness of our operations. Join a diverse team at a leading independent insurance intermediary.