Insurance Customer Care Specialist – Flexible Schedule & Growth

Usery Insurance Agency; Roswell (GA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

An established industry player is seeking a dedicated Insurance Customer Service Representative to enhance client relationships and provide exceptional support. In this pivotal role, you will be the first point of contact for clients, addressing inquiries and resolving issues with professionalism and empathy. Your ability to communicate effectively and understand customer needs will be crucial in guiding them through insurance policies and claims processes. With opportunities for advancement and a flexible schedule, this position promises a rewarding career in a supportive environment focused on customer satisfaction.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Respond promptly to customer inquiries via phone and email.
• Assist clients with policy changes, updates, and renewals.

Skills

Communication Skills

Problem-Solving

Customer Service

Detail-Oriented

Job description

An established industry player is seeking a dedicated Insurance Customer Service Representative to enhance client relationships and provide exceptional support. In this pivotal role, you will be the first point of contact for clients, addressing inquiries and resolving issues with professionalism and empathy. Your ability to communicate effectively and understand customer needs will be crucial in guiding them through insurance policies and claims processes. With opportunities for advancement and a flexible schedule, this position promises a rewarding career in a supportive environment focused on customer satisfaction.