Insurance Claims Specialist: Data Entry & Customer Care

Course Advisor; United States; On-site; USD 35,000 - 50,000; Full time

Job summary

Course Advisor is seeking an Insurance Claims Clerk to handle claims information and provide customer service to insured individuals. This role involves data entry, preparing claims, and reviewing policies to determine coverage. Essential skills include reading comprehension, active listening, speaking, critical thinking, and strong writing capabilities. Candidates must demonstrate a service orientation and experience with various office and data entry software. Opportunities for career advancement exist given the various related job titles available.

Qualifications

• Understanding written sentences and paragraphs in work-related documents.
• Giving full attention to understand others' points and asking questions as appropriate.
• Talking to convey information effectively.
• Using logic to identify strengths and weaknesses in solutions.
• Communicating effectively in writing for the audience.
• Actively looking for ways to help people.

Responsibilities

• Enter claims information into database systems.
• Provide customer service for proceeding with claims.
• Transmit claims for payment or further investigation.
• Review insurance policy to determine coverage.
• Prepare and review insurance claim forms for completeness.
• Apply insurance rating systems.

Job description

Course Advisor is seeking an Insurance Claims Clerk to handle claims information and provide customer service to insured individuals. This role involves data entry, preparing claims, and reviewing policies to determine coverage. Essential skills include reading comprehension, active listening, speaking, critical thinking, and strong writing capabilities. Candidates must demonstrate a service orientation and experience with various office and data entry software. Opportunities for career advancement exist given the various related job titles available.