Insurance Specialist

Afni; Tucson (AZ); On-site; USD 38,000 - 48,000; Full time

Job summary

Afni is seeking an Insurance Specialist to support customers of leading insurance providers by handling inbound calls and digital inquiries about coverage, claims, and billing. You’ll research and resolve issues, explain policy details in clear terms, and update account information with accuracy.

Working in Afni’s supportive, inclusive culture, you’ll receive ongoing training, coaching, and development. This full-time role is ideal for detail-oriented problem solvers who thrive in a fast-paced

Responsibilities

• Handle inbound calls and digital inquiries about coverage, claims, and billing.
• Research and resolve issues.
• Explain policy details in clear terms.
• Update account information with accuracy.
• Receive ongoing training, coaching, and development.

Job description

As an Insurance Specialist at Afni, you will support customers of leading insurance providers by handling inbound calls and digital inquiries about coverage, claims, and billing. You’ll research and resolve issues, explain policy details in clear terms, and update account information with accuracy. Working in Afni’s supportive, inclusive culture, you’ll receive ongoing training, coaching, and development. This full-time role is ideal for detail-oriented problem solvers who thrive in a fast-paced environment and are passionate about delivering excellent customer experiences.