Insurance Support Advisor — Growth & Training
Afni
Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.
Job summary
Afni in Tucson is seeking an Insurance Consultant to support customers in our Customer Service & Support team. You’ll handle inbound calls and digital inquiries, explain coverage options, and guide clients through routine billing and policy changes.
You’ll use CRM and call center tools, comply with standards, and strive for quality and performance goals. Afni offers training, coaching, and growth opportunities in a dynamic insurance environment.
Responsibilities
- Handle inbound calls and digital inquiries.
- Explain coverage options to customers.
- Assist with billing and policy changes.
- Guide customers through basic claims questions.
Job description
Afni in Tucson is seeking an Insurance Consultant to support customers in our Customer Service & Support team. You’ll handle inbound calls and digital inquiries, explain coverage options, and guide clients through routine billing and policy changes.
You’ll use CRM and call center tools, comply with standards, and strive for quality and performance goals. Afni offers training, coaching, and growth opportunities in a dynamic insurance environment.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
