Insurance Solutions Specialist

Blaise; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Blaise in New York is seeking an Insurance Solutions Specialist to guide new customers through demos, onboarding, and training on the Blaise platform. You’ll bring real working knowledge of life, annuity, and supplemental insurance products, plus the broader product lifecycle from development to regulatory filings.

You’ll educate customers, support adoption, and collaborate with Product and Engineering to refine features and testing, while traveling to customer sites as needed.

Qualifications

• 5+ years of hands-on experience working with life insurance and annuity products including development, forms drafting, regulatory filings, or compliance.
• Ability to run product demos and training sessions and communicate clearly to new users.
• Domain knowledge to teach insurance workflows with credibility and connect Blaise to real-world use cases.

Responsibilities

• Run product demos for prospective and new customers
• Lead onboarding and training across life, annuity, and supplemental lines
• Build and refine training materials as platform grows
• Provide first-line support with insurance/product fluency
• Escalate complex or strategic issues to the right teams
• Give insurance feedback to Product and Eng on new features and QA

Skills

Insurance experience

SaaS familiarity

Demos and training

Communication

Startup mindset

Job description

We’re using AI to reshape how insurance works and ultimately, how consumers are protected. We work with Fortune 100 insurers to automate their regulatory busywork so they can focus on what matters: insuring people. We’re a team backed by strategic investors, building something meaningful, working hard, and (most days) having fun along the way.

Role Overview

The Insurance Solutions Specialist is the primary guide for new Blaise customers - running demos, leading onboarding, and training users to get confidently up and running on the platform. This person has real working knowledge of life, annuity, and supplemental/sub-health insurance products, as well as the broader insurance product development lifecycle — including competitive research, product development, forms drafting, compliance, and regulatory filings. They understand how insurance teams work across these processes well enough to teach with credibility and connect Blaise to real-world workflows and use cases.

What You'll Do

• Run product demos for prospective and new customers
• Lead onboarding and training across life, annuity, and supplemental/sub-health lines
• Build and refine training materials as the platform and customer base grow
• Serve as the first line of support for user questions — with enough insurance/product fluency to handle most of them directly
• Know when to escape: loop in whoever's needed for complex, non-standard, or strategic situations
• Provide insurance expertise and feedback to Product and Engineering on new features, including supporting QA and testing.

What We're Looking For

• 5+ years of hands‑on experience working with life insurance and annuity products, including experience in areas such as product development, forms drafting, regulatory filings, compliance, or competitive research
• Comfortable running demos and training sessions — strong communicator, patient teacher, good with people who are new to the platform
• Knows the domain well enough to be trusted, and knows the edges of their own depth
• SaaS‑savvy — genuinely at ease with technology and picking up new tools, not just tolerant of them
• Startup mindset — comfortable covering more than one function, not waiting around for someone else to own the piece next to them
• Experience at an insurance carrier and working with enterprise clients is a real bonus

Location + Salary Range

• NYC (preferred)
• Monthly travel may be required for customer meetings, trainings, onboarding sessions, and industry events