Insurance Solutions & Customer Growth Specialist

State Farm; Sugar Hill (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

State Farm Agent Jeremy Higginbotham is seeking an Account Representative to support daily operations and help customers succeed. You will grow the agency through meaningful relationships and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

You will develop leads, schedule appointments, and identify customer needs while building trust and ensuring accurate, friendly service.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Anticipate customer needs

Relate to customers

License readiness

Tools

Property & Casualty license

Job description

State Farm Agent Jeremy Higginbotham is seeking an Account Representative to support daily operations and help customers succeed. You will grow the agency through meaningful relationships and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

You will develop leads, schedule appointments, and identify customer needs while building trust and ensuring accurate, friendly service.