Customer Growth & Service Specialist

State Farm Agent Jeremy Higginbotham; Sugar Hill, Northern (GA, KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Vision insurance

Paid time off

Training & development

Opportunity for advancement

Dental insurance

Company parties

Competitive salary

Job summary

State Farm Agent Jeremy Higginbotham in Sugar Hill, GA is seeking an Account Representative to grow the agency through customer relations and marketing of relevant products. This full-time role offers opportunities for advancement and a benefits package including health and vision insurance, PTO, and bonus based on performance.

The position emphasizes building relationships, developing leads, and providing prompt, friendly service while meeting customer needs and supporting day-to-day agency

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Anticipate customer needs

Relate to customers

License: Property & Casualty

Job description

State Farm Agent Jeremy Higginbotham in Sugar Hill, GA is seeking an Account Representative to grow the agency through customer relations and marketing of relevant products. This full-time role offers opportunities for advancement and a benefits package including health and vision insurance, PTO, and bonus based on performance.

The position emphasizes building relationships, developing leads, and providing prompt, friendly service while meeting customer needs and supporting day-to-day agency