Insurance Account Specialist - Growth & Client Care

Jeremy Hilton - State Farm Agent; Enterprise (AL); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Competitive salary

Opportunity for advancement

Job summary

Jeremy Hilton - State Farm Agent is seeking an Account Associate to support daily operations, grow the office through meaningful customer relations, and serve as a liaison between customers and agency departments.

You will help customers with policy changes, process claims, and coordinate with underwriters to issue policies, all while contributing to a positive team culture and long-term career development.

Qualifications

• Strong organizational skills.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Jeremy Hilton - State Farm Agent is seeking an Account Associate to support daily operations, grow the office through meaningful customer relations, and serve as a liaison between customers and agency departments.

You will help customers with policy changes, process claims, and coordinate with underwriters to issue policies, all while contributing to a positive team culture and long-term career development.