Insurance Service Specialist — Customer Advocate

Aaa-Oregon__idaho; Hillsboro (OR); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

401(k) with employer contribution

Job summary

AAA in Hillsboro, OR is seeking an Insurance Service Representative to assist policyholders and agents with questions, changes, or problems regarding insurance products. The role also involves helping members in the service center and directing them to the appropriate teams and products.

The ideal candidate has 2+ years in the Insurance industry, a high school diploma (some college preferred), and a P&C license is preferred; licensing training is available for non-licensed applicants.

Qualifications

• High school education or equivalent required; some college preferred.
• 2+ years of experience in the Insurance industry.
• P&C license preferred; training for non-licensed candidates available.
• If not licensed when hired, must pass licensing exam within 30 days or within two attempts.
• Must have customer service experience.
• Excellent written and verbal communication skills; high level of responsiveness.
• Proficiency in Microsoft and database systems.

Responsibilities

• Assist policyholders and agents with questions, problems, or changes concerning insurance products.
• Help members in the service center and direct them to appropriate teams and products.

Skills

Customer service

Communication skills

Microsoft Office

Database systems

Education

High school diploma or equivalent

Some college preferred

Job description

AAA in Hillsboro, OR is seeking an Insurance Service Representative to assist policyholders and agents with questions, changes, or problems regarding insurance products. The role also involves helping members in the service center and directing them to the appropriate teams and products.

The ideal candidate has 2+ years in the Insurance industry, a high school diploma (some college preferred), and a P&C license is preferred; licensing training is available for non-licensed applicants.