Insurance Service Representative

Aaa Oregon-Idaho; Hillsboro (OR); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health/vision/dental coverage (75%+)

401(k) employer contribution

AAA membership

Competitive time off

Job summary

AAA Oregon-Idaho in Hillsboro is seeking an Insurance Service Representative to assist policyholders and agents with questions, changes, or problems related to insurance products.

In this on-site role you will greet members, direct them to the right teams, and support service center activities while maintaining high service standards and timely responses.

Qualifications

• High school education or equivalent required; some college preferred.
• 2+ years of experience in the Insurance industry.
• P&C license preferred; training for non-licensed candidates available.
• If not licensed at hire, licensing exam must be passed within 30 days or two attempts.
• Must have customer service experience; strong communication skills.
• Proficiency in Microsoft Office and database systems.

Responsibilities

• Assist policyholders and agents with questions, problems, or changes.
• Help members in the service center and direct them to the appropriate teams.
• Provide high-quality service and timely responses to inquiries.

Skills

Customer service

Verbal communication

Written communication

Microsoft Office

Education

High school diploma

Some college

Tools

Database systems

Job description

4 days ago Requisition ID: 1884

Salary Range: $22.00 To $24.00 Hourly

We are currently seeking an Insurance Service Representative for our Hillsboro office!

Located in our Hillsboro office, the Insurance Service Representative is responsible for assisting policyholders and agents with any questions, problems, or changes concerning their insurance products through AAA. This role is also responsible for helping members when they come into the service center, directing them to the appropriate team members and products.

Desired skills:

• High school education or equivalent required, some college preferred
• 2+ years of experience in the Insurance industry
• P&C license preferred; training for non-licensed candidates available.
  • If not licensed when hired, must successfully pass the licensing exam within 30 days of hire, and/or within two (2) exam attempts, whichever occurs first.
• Must have customer service experience.
• Excellent written and verbal communication skills with high level of responsiveness.
• Proficiency in Microsoft and database systems.

Starting pay at $22-24.00 per hour depending on experience. Robust health/vision/dental coverage for team members and their families (over 75% employer paid!) plus competitive time off programs, disability/life insurance, up to 9% 401(k) total employer contribution, AAA membership, and more. Our team is dedicated to providing the highest quality services to our members, colleagues and community with ingenuity and creativity. We want team members to build a future with us. We will support your growth and reward your commitment.

At AAA, we embrace the word go but know when to slow down and breathe in. We believe in quality time, in family time, in getting home on weeknights and away on weekends. We are forward thinking; we go to jobs we like, and we want every dollar to matter. We look for balance, for security and stability, for peace of mind. We are sons, daughters, mothers and fathers. We are doers, sharers and learners. We get our feet wet: we hike, bike, ski, surf, climb, fish, hunt and gather. We go for a great deal, a challenging workout and a wide-open road. We drive, ride, cruise and fly. We are sightseers, adventurers and explorers; discovering new places, uncovering new worlds. We go for the past, present and future. We are AAA.

**See full job description attached. **