Insurance Service & Policy Specialist

AAA Auto Club Enterprises; Escondido (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health coverage

401(K) saving plans with company match

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises seeks a goal-oriented customer service professional to provide insurance service and clerical support to our insurance agents and members in our branch offices.

You will assist members with answering questions, taking payments, counseling, and making changes to Property & Casualty policies, while maintaining accurate records and delivering legendary service to our members across California.

Qualifications

• Customer service experience in a sales environment preferred.
• Proficient in Microsoft Office applications.
• Excellent communication and interpersonal skills are required.
• Strong organizational abilities are essential.

Responsibilities

• Maintenance and servicing of insurance policies.
• Verifying new business applications.
• Processing insurance and membership payments.
• Updating electronic member information.
• Maintaining filing systems and typing.

Skills

Sales experience

Excellent communication

Interpersonal skills

Organizational skills

Customer service focus

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

AAA Auto Club Enterprises seeks a goal-oriented customer service professional to provide insurance service and clerical support to our insurance agents and members in our branch offices.

You will assist members with answering questions, taking payments, counseling, and making changes to Property & Casualty policies, while maintaining accurate records and delivering legendary service to our members across California.