Insurance Services Specialist II - Bilingual

AAA Auto Club Enterprises; San Clemente (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage

401K with match

Pension

Tuition assistance

Floating holidays

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises is seeking a customer service professional to provide insurance service and clerical support to agents and members in our California branch offices.

Responsibilities include assisting members with questions, payments, counseling and making changes to Property & Casualty policies. Comprehensive training is provided to develop necessary skills and career growth, with a robust benefits package and opportunities for incentives based on performance.

Qualifications

• HS diploma or equivalent required.
• Prior customer service experience
• Bilingual English/Spanish preferred
• Sales experience preferred
• Proficient with Microsoft Office

Responsibilities

• Maintenance and servicing of insurance policies
• Verifying new business applications
• Processing insurance and membership payments
• Updating electronic member information
• Maintaining filing systems and typing

Skills

Customer service

Communication skills

Interpersonal skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

AAA Auto Club Enterprises is seeking a customer service professional to provide insurance service and clerical support to agents and members in our California branch offices.

Responsibilities include assisting members with questions, payments, counseling and making changes to Property & Casualty policies. Comprehensive training is provided to develop necessary skills and career growth, with a robust benefits package and opportunities for incentives based on performance.