Insurance & Member Service Representative

AAA Oregon/Idaho; Coos Bay (OR); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health plan

Vision plan

Dental plan

Paid time off

401(k) with employer contribution

Job summary

AAA Oregon/Idaho is seeking a joyful customer service-minded individual to join our Coos Bay team. Based in our Coos Bay Service Center, the Member Service and Insurance Representative greets AAA members and assists with a variety of services in the travel store including sales, cashiering, merchandising, membership, and financial services.

Starting pay is $22.00–$24.00 per hour, with health/vision/dental plans, time off, disability/life insurance, and a 9% total employer 401(k) contribution.

Qualifications

• Previous customer service or cashiering experience is preferred.
• Excellent written and verbal communication with responsiveness.
• Proficiency in Microsoft Office and database systems.

Responsibilities

• Greet AAA members and assist with services in the travel store.
• Engage in sales, cashiering, merchandising, membership and financial services.
• Promote insurance and travel agents and pursue opportunities to serve members.
• Maintain a positive disposition in all member interactions.

Skills

Customer service

Cashiering

MS Office

Verbal & written communication

Education

High school diploma or equivalent

Tools

Databases

Job description

Insurance & Member Service Representative

1 Attachments

Salary Range: $22.00 To $24.00 Annually

AAA Oregon/Idaho is currently seeking a joyful customer service-minded individual to join our Coos Bay team!

Based in our Coos Bay Service Center, the Member Service and Insurance Representative greets AAA members and assist with a variety of services in the travel store including sales, cashiering, merchandising, membership, and financial services. Support and promote insurance and travel agents by actively pursuing all opportunities to create new and serve existing members by promoting the diverse variety of products and services of AAA. Approach member and colleague interactions with a positive disposition.

This is a full-time, in-office position. Standard work hours are Monday to Friday, 8:30am to 5:30pm.

Skill & Experience:

• High school education or equivalent.
• Previous customer service or cashiering experience preferred.
• Excellent written and verbal communication skills with high level of responsiveness, including in-person, email, and phone.
• Proficiency in Microsoft Office software and database systems.

Starting pay at $22.00-24.00 per hour, depending on experience, plus general health/vision/dental plan (75% employer paid!),time off programs, disability/life insurance, up to9% 401(k) total employer contribution, AAA membership, and more.

Our team is dedicated to providing the highest quality services to our members, colleagues and community with ingenuity and creativity. We want team members to build a future with us. We will support your growth and reward your commitment.

At AAA Oregon/Idaho, we embrace the word go but know when to slow down and breathe in. We believe in quality time, in family time, in getting home on weeknights and away on weekends. We are forward thinking. We go to jobs we like, and we want every dollar to matter. We look for balance, for security and stability and for peace of mind. We are sons, daughters, mothers and fathers. We are doers, sharers and learners. We get our feet wet- we hike, bike, ski, surf, climb, fish, hunt and gather. We go for a great deal, a challenging workout, and a wide-open road. We drive, ride, cruise and fly. We are sightseers, adventurers and explorers discovering new places, uncovering new worlds. We go for the past, present & future. We are AAA.

Attachments (1)

Job Description_Member Service and Insurance Rep 2026.pdf