Insurance Service Pro — Member Care & Policy Support

Auto Club Of Southern Calif; Escondido (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health coverage

401(K) with company match

Tuition assistance

Paid parental leave

Wellness programs

Employee discounts

Job summary

The Automobile Club of Southern California is seeking an Insurance Service Specialist to support members and agents in branch offices, handling questions, payments, and policy changes.

You will assist members with policy maintenance, payments, and inquiries, delivering friendly, accurate service in a fast-paced environment and participating in comprehensive training programs to develop skills.

Qualifications

• High school diploma or equivalent required.
• Experience in a sales environment strongly preferred.
• Proficient in using Microsoft Office software products.
• Excellent communication and interpersonal skills, superior organizational skills, and commitment to customer service.

Responsibilities

• Maintenance and servicing of insurance policies.
• Verifying new business applications.
• Processing insurance and membership payments.
• Updating electronic member information.
• Maintaining filing systems and typing.

Skills

Customer service

Communication

Interpersonal skills

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

The Automobile Club of Southern California is seeking an Insurance Service Specialist to support members and agents in branch offices, handling questions, payments, and policy changes.

You will assist members with policy maintenance, payments, and inquiries, delivering friendly, accurate service in a fast-paced environment and participating in comprehensive training programs to develop skills.