Member Insurance Concierge

Auto Club Of Southern Calif; San Marcos (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage for medical, dental, &

401(K) plan with company match and P

Job summary

The Automobile Club of Southern California is seeking an Insurance Service Specialist to assist members and agents with insurance services, payments, and account updates at our branch offices. You’ll help answer questions, counsel members, and perform policy changes while delivering legendary service.

The role emphasizes customer-focused support, clerical tasks, and collaboration with insurance agents. Training programs support career development and skill growth within a best-in-class

Qualifications

• High school diploma or equivalent required.
• Experience working in a sales environment strongly preferred.
• Proficient in using Microsoft Office software.
• Excellent communication and interpersonal skills with strong organizational abilities and a commitment to maintaining superior customer service.

Responsibilities

• Maintenance and servicing of insurance policies.
• Verifying new business applications.
• Processing insurance and membership payments.
• Updating electronic member information.
• Maintaining filing systems and typing.

Skills

Customer service

Sales experience

Communication skills

Interpersonal skills

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Automobile Club of Southern California is seeking an Insurance Service Specialist to assist members and agents with insurance services, payments, and account updates at our branch offices. You’ll help answer questions, counsel members, and perform policy changes while delivering legendary service.

The role emphasizes customer-focused support, clerical tasks, and collaboration with insurance agents. Training programs support career development and skill growth within a best-in-class