Insurance Service Pro — Member Care & Policy Support

ACSC Auto Club Of Southern Calif; Thousand Oaks (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health coverage

401(K) + Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

The Auto Club Enterprises is seeking an Insurance Service Specialist in Thousand Oaks to deliver legendary service to our members and support insurance agents in branch offices. You will assist members with inquiries, take payments, advise on policy changes, and help with clerical tasks within a best-in-class environment.

Training is comprehensive and employee-centric, offering development opportunities as you support the Auto Club’s goals of trusted service and member satisfaction.

Qualifications

• High school diploma or equivalent required.
• Sales experience preferred.
• Proficient in Microsoft Office software.
• Excellent communication, interpersonal, and organizational skills.

Responsibilities

• Maintenance and servicing of insurance policies.
• Verifying new business applications.
• Processing insurance and membership payments.
• Updating electronic member information.
• Maintaining filing systems and typing.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Auto Club Enterprises is seeking an Insurance Service Specialist in Thousand Oaks to deliver legendary service to our members and support insurance agents in branch offices. You will assist members with inquiries, take payments, advise on policy changes, and help with clerical tasks within a best-in-class environment.

Training is comprehensive and employee-centric, offering development opportunities as you support the Auto Club’s goals of trusted service and member satisfaction.