Insurance Service & Growth Specialist

Mike Bafus - State Farm Agent; Franklin (WI); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Competitive salary

Job summary

Mike Bafus - State Farm Agent is seeking a proactive licensed insurance professional to service existing clients and grow the book with inbound opportunities. You will help with policy changes, renewals, and endorsements while explaining coverages in plain English.

The role emphasizes relationship-building and cross-selling within a supportive team. Join a collaborative agency environment offering training, licensing support, and advancement opportunities as you develop your career in personal

Qualifications

• Property & Casualty license (or willingness to obtain within X days)
• Insurance, customer service, or sales experience preferred
• Strong communication skills (written and verbal)
• Comfortable learning agency systems and quoting tools

Responsibilities

• Answer client questions by phone, email, or in person
• Process policy changes, renewals, and endorsements
• Explain coverage in plain English (no insurance jargon overload)
• Help with billing questions and basic claims guidance
• Grow the book (without being pushy)
• Spot cross-sell and upsell opportunities during service conversations
• Conduct friendly coverage reviews with current clients
• Quote and bind new personal/commercial policies (based on your license)
• Follow up on warm leads and referrals
• Partner with producers to support new business

Job description

Mike Bafus - State Farm Agent is seeking a proactive licensed insurance professional to service existing clients and grow the book with inbound opportunities. You will help with policy changes, renewals, and endorsements while explaining coverages in plain English.

The role emphasizes relationship-building and cross-selling within a supportive team. Join a collaborative agency environment offering training, licensing support, and advancement opportunities as you develop your career in personal