Insurance Sales & Service Specialist

Fred Loya Insurance Agency; Indiana; On-site; USD 36,000 - 48,000; Full time

Job summary

Fred Loya Insurance Agency in Indiana is seeking a full-time customer service representative to provide professional service to internal and external customers, answer policy questions, accept payments, and process transactions.

The role involves following up on quotes, renewals, and cancellations, participating in marketing for new business on an as-needed basis, and maintaining a clean work area. Some duties include FNOL vehicle inspections and taking vehicle pictures as needed.

Qualifications

• Basic to intermediate computer skills required.
• Bilingual English/Spanish is helpful.
• Strong communication and customer service mindset.

Responsibilities

• Provide professional, courteous service to customers.
• Answer questions regarding customer’s policy.
• Accept payments and process transactions.
• Identify potential needs the customer may have regarding their policy.
• Follow up with customers on quotes, renewals and cancellations.
• Involved with marketing initiatives for new business development on an as-needed basis.
• Maintain a neat and clean work area and office.
• FNOL’s (vehicle inspections).
• Taking vehicle pictures (squatting, bending, flexing required).
• Bank run deposits.
• Other duties as assigned.

Skills

Computer literacy

Bilingual English/Spanish

Excellent communication

Education

High School Diploma

Job description

Fred Loya Insurance Agency in Indiana is seeking a full-time customer service representative to provide professional service to internal and external customers, answer policy questions, accept payments, and process transactions.

The role involves following up on quotes, renewals, and cancellations, participating in marketing for new business on an as-needed basis, and maintaining a clean work area. Some duties include FNOL vehicle inspections and taking vehicle pictures as needed.