Insurance Sales & Service Specialist

Fred Loya Insurance Agency; Modesto (CA); Vor Ort; USD 38.000 - 46.000; Vollzeit

Zusammenfassung

Fred Loya Insurance Agency in Modesto, CA is seeking a full-time Customer Service Representative to assist clients and agents with policy questions, payments, and daily inquiries. The role includes following up on quotes, renewals, and cancellations, and supporting occasional new business marketing efforts.

The ideal candidate is bilingual (English/Spanish), has a High School Diploma, and can pass required state licensing. A tidy workspace and reliable transportation are expected.

Qualifikationen

• Computer literate with basic to intermediate skills.
• Bilingual English/Spanish is helpful for customer interactions.
• Excellent communication skills and a customer-first mindset.
• Must pass state licensing requirements.

Aufgaben

• Provide professional, courteous service to customers and colleagues.
• Answer questions about customer policies and process payments.
• Identify potential policy needs and follow up on quotes, renewals, and cancellations.
• Support marketing initiatives for new business development as needed.
• Maintain a neat, organized work area and assist with FNOL-related tasks.

Kenntnisse

Customer service

Bilingual English/Spanish

Ausbildung

High School Diploma

Jobbeschreibung

Fred Loya Insurance Agency in Modesto, CA is seeking a full-time Customer Service Representative to assist clients and agents with policy questions, payments, and daily inquiries. The role includes following up on quotes, renewals, and cancellations, and supporting occasional new business marketing efforts.

The ideal candidate is bilingual (English/Spanish), has a High School Diploma, and can pass required state licensing. A tidy workspace and reliable transportation are expected.