Insurance Sales & Customer Success Associate

Daniel Marrs - State Farm Agency Intern; Parker (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Benefit stipend

Bonus based on performance

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Job summary

Daniel Marrs - State Farm Agency Intern is seeking an Account Representative - State Farm Agent Team Member to support daily operations and customer success in Parker, CO. You will grow the office through meaningful customer relations, and proactively market relevant products and services to meet customer needs.

Grow your career by being attentive, sociable, and results-driven. The role emphasizes customer service, relationship building, and opportunities for advancement within a supportive team.

Qualifications

• Experience in sales (inside/outside) or telemarketing preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Committed to delivering excellent customer service.
• Ability to anticipate customer needs.
• Ability to relate effectively to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing mindset

Written and verbal communication

Customer service

Anticipating customer needs

Relating to customers

Job description

Benefits:

• Benefit stipend
• Bonus based on performance
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Daniel Marrs - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.