Account Representative — Growth & Customer Relations

Michael Vatter - State Farm Agency Intern; Durham (NC); Sur place; USD 21 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

Michael Vatter - State Farm Agency in Durham, NC... is seeking an Account Representative - State Farm Agent Team Member Intern to support daily operations and foster strong customer relationships while promoting tailored State Farm products.

You will develop leads, schedule appointments, and provide friendly service, learning insurance concepts and sales techniques within a structured program.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsabilités

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Connaissances

Sales experience

Customer relationship management

Communication skills

Marketing products and services

Customer service

Anticipate customer needs

Relate to customers

Property & Casualty license

Description du poste

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Michael Vatter - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.