Account Success Specialist | Insurance & Customer Growth

Julia Muller Insurance Agency, Inc.; West Palm Beach (FL); Presencial; USD 32.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive bonus based on performance

Mentorship available for prospective

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Descripción de la vacante

Julia Muller - State Farm Agency invites an Account Representative - State Farm Agent Team Member to join our Palm Beach office. You will grow our office through meaningful customer relations and proactively market products and services to meet client needs.

As an entry-level role, you will develop leads, establish customer relationships, and deliver prompt, friendly service while supporting daily agency operations and community outreach.

Formación

• Experience in sales (outside/inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate effectively to customers.
• Property & Casualty license.

Responsabilidades

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarifications.
• Promote successful and long-lasting customer relations.

Conocimientos

Sales experience

Customer relationships

Marketing mindset

Communication skills

Customer service

Anticipate customer needs

People skills

Property & Casualty license

Descripción del empleo

Benefits:

• Competitive bonus based on performance
• Mentorship available for prospective entrepreneurs
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Dental insurance
• Vision insurance

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Julia Muller - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.