Insurance Account Rep – Growth & Customer Success

Matthew Michelet - State Farm Agency Intern; Town of Florida (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

License Reimbursement

Competitive Brand

Commission + Hourly

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

Matthew Michelet - State Farm Agency Intern in New York seeks an Account Representative Team Member to support daily agency operations and serve State Farm customers. You will develop leads, schedule appointments, identify customer needs, and promote products while building lasting relationships.

This role emphasizes customer service, communication, and a proactive marketing mindset. Ideal candidates have sales experience and a willingness to advance within a supportive, growth-oriented local

Qualifications

• Experience in sales or retail roles preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to customer service and ability to anticipate customer needs.
• Able to relate effectively to a diverse customer base.
• Property & Casualty license required or pursuing.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries on product availability, coverages, policy changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing orientation

Communication skills

Customer service mindset

Needs anticipation

Interpersonal skills

Education

Property & Casualty license

Job description

Matthew Michelet - State Farm Agency Intern in New York seeks an Account Representative Team Member to support daily agency operations and serve State Farm customers. You will develop leads, schedule appointments, identify customer needs, and promote products while building lasting relationships.

This role emphasizes customer service, communication, and a proactive marketing mindset. Ideal candidates have sales experience and a willingness to advance within a supportive, growth-oriented local