Insurance Risk Solutions — Operations Analyst Intern

The Hanover Insurance Group, Inc.; Massachusetts; On-site; USD 28,000 - 39,000; Full time

Job summary

The Hanover Insurance Group, Inc. invites interested students to participate in a 10-week Summer Internship Program in Massachusetts. As a Risk Solutions Operations Business Analyst Intern, you will support strategic initiatives, analyze data, and provide actionable insights that guide business decisions.

You will collaborate with cross-functional teams to develop dashboards, map workflows, and contribute to a capstone project with a senior management presentation at program close.

Qualifications

• Currently enrolled in a Bachelor's or advanced degree program.
• Cumulative GPA of 3.0 or higher preferred.
• Ability to commit to a full-time 10-week internship program.
• Ability to work in the U.S. without sponsorship now or in the future.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel; familiarity with SQL, Power BI, or Tableau is a plus.
• Strong interpersonal, verbal, and written communication skills.

Responsibilities

• Analyze insurance data to identify patterns and opportunities.
• Support the development of dashboards and reports using Excel, Power BI, or Tableau.
• Participate in process improvement initiatives by mapping workflows and identifying inefficiencies.
• Develop account loss trend analysis.
• Assist with research and development of draft Risk Solutions resources and reports.
• Assist Operations with assigned projects and complete Capstone project with senior management presentation.

Skills

Analytical

Problem-solving

Communication

Interpersonal skills

Education

Bachelor's degree candidate

Preferred: Business Administration, Economics, Data Analytics, Information Systems

Tools

Excel

SQL

Power BI

Tableau

Job description

The Hanover Insurance Group, Inc. invites interested students to participate in a 10-week Summer Internship Program in Massachusetts. As a Risk Solutions Operations Business Analyst Intern, you will support strategic initiatives, analyze data, and provide actionable insights that guide business decisions.

You will collaborate with cross-functional teams to develop dashboards, map workflows, and contribute to a capstone project with a senior management presentation at program close.