Insurance Representative

State Farm Agent; Tucson (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

State Farm Agent in Tucson, AZ seeks an Insurance Representative to assist customers in selecting auto, home, life, and other lines, provide quotes, explain coverage options, and process policy changes. You will engage in outbound and inbound calls, follow up on leads, maintain accurate records, and strive to meet sales and service goals in a friendly, professional manner.

This full-time, on-site role requires strong customer service, basic financial understanding, and willingness to obtain

Qualifications

• Insurance knowledge and experience in Insurance Sales or Brokerage.
• Understanding of Finance and basic financial concepts related to insurance.
• Strong Customer Service skills and ability to build relationships.
• Proficiency with computers and office software; learn State Farm systems quickly.
• Goal-oriented with ability to meet targets in sales/service.
• High school diploma or equivalent; business/finance coursework a plus.
• On-site in Tucson, AZ; handle confidential information responsibly.
• Licenses (P&C and/or Life/Health) or willingness to obtain them.

Responsibilities

• Assist customers in understanding and selecting insurance products.
• Provide quotes and explain coverage options.
• Process policy changes and support claim inquiries.
• Engage in outbound and inbound calls and follow up on leads.
• Maintain accurate customer records and meet sales/service goals.

Skills

Insurance sales

Finance understanding

Customer service

Computer proficiency

Target-driven

Education

High school diploma or equivalent

Business/Finance coursework

Tools

State Farm systems

Office software

Job description

Company Description State Farm® is a nationally recognized insurance and financial services organization focused on helping people manage everyday risks, recover from the unexpected, and pursue their goals. For more than 90 years, State Farm agents have built lasting relationships with customers and communities across the United States. Over 19,000 agents with diverse backgrounds work together to deliver reliable, personalized service. Joining a State Farm agent’s team provides the opportunity to contribute to a respected brand known for being “like a good neighbor” while growing a long-term career in a supportive environment.

Role Description The Insurance Representative role is a full-time, on-site position located in Tucson, AZ with a State Farm Agent’s office. The person in this role will assist customers in understanding and selecting appropriate insurance products, including auto, home, life, and other lines based on individual needs. Daily responsibilities include providing quotes, explaining coverage options, processing policy changes, and supporting claim-related inquiries. The Insurance Representative will engage in outbound and inbound calls, follow up on leads, and maintain accurate customer records. This role also involves delivering a positive customer experience, meeting sales and service goals, and collaborating with the agent and team to support office operations.

Qualifications

• Insurance knowledge and experience in Insurance Sales, Insurance, or Insurance Brokerage.
• Understanding of Finance and comfort discussing basic financial concepts related to insurance and risk management.
• Strong Customer Service skills, with the ability to communicate clearly, listen actively, and build long-term relationships.
• Proficiency with computers and office software; ability to learn State Farm systems and tools quickly.
• Goal-oriented mindset with proven ability to meet or exceed performance targets in a sales or service environment.
• High school diploma or equivalent required; college coursework or degree in business, finance, or related field is a plus.
• Ability to work on-site in Tucson, AZ, maintain a professional demeanor, and handle confidential information responsibly.
• Property & Casualty and/or Life & Health insurance licenses (or willingness to obtain them within a specified timeframe).