Insurance Sales Specialist

State Farm Agent; Maryland; On-site; USD 40,000 - 70,000; Full time

Job summary

State Farm Agent in Joppa, MD seeks an Insurance Sales Specialist to join full-time on-site. You will engage with prospective and existing customers, assess needs, quote coverage, and enroll policies while delivering clear, friendly guidance.

Expect daily lead generation, quotes, policy explanations, and close collaboration with the agency team to meet sales and service goals in a customer-centered environment.

Qualifications

• Must have insurance sales experience to recommend coverage and close new business.
• Knowledge of health insurance and insurance brokerage to address personal needs.
• Strong customer service skills to build trust and provide responsive support.
• Excellent verbal and written communication to explain complex policy details clearly.
• Goal-oriented with track record of meeting or exceeding targets.
• Proficiency with computers, CRM systems, quoting, documentation, and follow-up.
• Ability to work on-site full time in Joppa, MD.
• Previous experience in insurance, financial services, or sales; state licenses or willingness to obtain as required.

Responsibilities

• Generate leads and conduct coverage reviews.
• Prepare quotes and explain policy options clearly.
• Handle customer inquiries and policy changes.
• Collaborate with agency team to meet sales and service goals.
• Maintain accurate documentation in agency systems.

Skills

Insurance Sales

Insurance Brokerage

Health Insurance

Customer Service

Verbal & Written Communication

Goal-oriented

CRM & Digital Tools

In-person Sales

Tools

CRM systems

Quoting software

Documentation tools

Job description

Company Description

State Farm® is a nationally recognized insurance and financial services organization focused on helping people manage everyday risks, recover from unexpected events, and pursue their goals. For more than 90 years, State Farm agents have built long-term relationships with customers and communities across the United States. Backed by the resources and reputation of a trusted brand, over 19,000 agents serve diverse customers with personalized guidance and support. Joining a State Farm Agent’s office means working in a customer-centered environment that values integrity, reliability, and community involvement.

Role Description

The Insurance Sales Specialist is a full-time, on-site role based in Joppa, MD within a State Farm Agent’s office. In this position, the specialist will engage with prospective and existing customers to understand their needs, recommend appropriate insurance products, and support policy enrollment and servicing. Daily responsibilities include generating leads, conducting coverage reviews, preparing quotes, and explaining policy options in clear, accessible language. The role also involves handling customer inquiries, processing changes to existing policies, and collaborating with the agency team to meet sales and service goals. This position requires consistent in-person interaction, follow-up calls, and accurate documentation in agency systems.

Qualifications

• Candidates should possess skills in Insurance Sales and Insurance to effectively recommend appropriate coverage solutions and close new business.
• Candidates should possess skills in Insurance Brokerage and Health Insurance to support customers with a range of personal and health-related insurance needs.
• Candidates should possess strong Customer Service skills to build trust, handle inquiries, and deliver responsive, respectful support.
• Effective verbal and written communication skills, with the ability to explain complex information in a clear, customer-friendly manner.
• Goal-oriented mindset with proven ability to meet or exceed individual and team performance targets.
• Comfort with using computers, CRM systems, and digital tools for quoting, documentation, and follow-up.
• Ability to work on-site full time in Joppa, MD, maintaining punctuality and reliability.
• Prior experience in insurance, financial services, or sales preferred; applicable state insurance licenses (or willingness to obtain) required as mandated by law.