Insurance Renewal & Client Care Specialist

Tom Trese; Waterloo (IA); On-site; USD 24,796 - 27,552; Full time

Job summary

Tom Trese is seeking a Customer Service Representative in Waterloo, IA. The role involves supporting the sales and service team by delivering exceptional customer service and attention to detail.

Ideal candidates will have at least 2 years of customer service experience and strong organizational skills. The position offers a salary of $18-20/hour, reflecting the depth of service responsibilities and commitment to customer satisfaction.

Qualifications

• 2+ years of Customer Service experience.
• Strong organizational skills are essential.
• Motivated professional with excellent customer service skills.

Responsibilities

• Complete tasks to service customers including renewal processing.
• Gather information for new business and renewal applications.
• Document all relevant contacts and developments to customer accounts.

Skills

Customer Service

Organizational skills

Attention to detail

Computer skills

Tools

Windows

Outlook

Word

Excel

Job description

Tom Trese is seeking a Customer Service Representative in Waterloo, IA. The role involves supporting the sales and service team by delivering exceptional customer service and attention to detail.

Ideal candidates will have at least 2 years of customer service experience and strong organizational skills. The position offers a salary of $18-20/hour, reflecting the depth of service responsibilities and commitment to customer satisfaction.